For most managers, conducting performance appraisals can
be a daunting process. You want to provide your employees
the feedback they need to advance their careers, yet you don't
want to damage morale or diminish their enthusiasm. Consider
these tips for your next evaluation:
Don't Make it a Surprise
Provide input to employees throughout the year so there
won't be any surprises when it's time for a formal review.
If an employee needs to improve in a certain area, for example,
don't wait eight months until the formal review to let him
or her know. Your immediate feedback will help fix the problem
behavior before it becomes a habit.
Deliver Negative Feedback Effectively
Discussing an individual's weaknesses in a constructive
way can be quite a challenge. To smooth the conversation,
give examples of how to improve in specific areas. This
keeps employees optimistic about future success. Be sure
to comment on your team member's positive attributes as
well. Encouragement is the best incentive for improvement.
Reinforce Company Values
Employees who are clear about expectations and how
their daily contributions tie to the company's goals are
the most successful in their jobs. Discuss key business
objectives during the appraisal process to help clarify
staff members' roles and how their work fits into your firm's
big picture.
Consider a Self-Evaluation
You may want to ask your staff to assess their own strengths
and weaknesses prior to their review. This not only gives
them an opportunity to examine their performance and career
path, but also provides you insight into their perceptions
and goals. Of course some employees may feel awkward completing
a self-evaluation because they are worried about rating
themselves too highly or too harshly. To help staff members
feel more at ease, let them know that any discrepancies
can be discussed during the review.
Document Appraisals in Writing
Whether your firm issues standard evaluation forms or you
create your own, all comments should be in writing. Cite
specific examples to support your assessments.
Keep the Tone Conversational
Schedule a personal meeting with each employee, and be sure
to budget enough time to engage in a two-way dialogue on
all topics that need to be covered.
Set Objectives for the Next Year
Make sure goals are in line with your staff member's career
path and tie into your firm's initiatives. If your employee
has future plans of advancing into a management role, for
example, then objectives should be geared toward acquiring
the skills needed for that type of position. Discuss options
for seminars, classes or other professional development.
Your employees should leave the review with several clear-cut
goals for the coming year.
Employee evaluations are a great opportunity for opening
the lines of communication and learning what motivates your
team members. With the right approach, they can be meetings
both you and your staff look forward to attending. |